Testimonials
Read what our customers are saying:
"We had a mix-up at the lot. NOT your fault, but ours. We had trouble getting our lights out, so the driver we were with put us on an other bus, but I had left my purse on the previous bus. Man oh man, was I ever panicking (our passports and all our cash were in my purse. So the driver waited at the airport for us and gave me my purse (I could have kissed him from head to toe, but I thought not, as my husband was there lol). We have always used your lot and will continue to do so.
We drive down to Seattle from B.C. and by the time we drive down, we are looking so forward to getting to the lot, going to the airport, and just relaxing in the bus. Thank you thank you for your drivers and the ease with which you get us on our way."
Jan P.
Quick note to say Thank You! I recently parked my Nissan LEAF electric car at your facility and shared an overview of my experience on Facebook in the Seattle Nissan LEAF owners group. Here's the post, cheers!
We had a weekend trip, so we decided to take our Nissan LEAF (100% electric car) to the airport, 36 miles each way. Per the article, I called SeaTacPark.com in advanced to check the status and reserve a spot. Initially, the young lady answering the phone had no idea about the advertised electrical service, so I gave her the URL. She quickly read it and told me that she needed to check with her supervisor and call me back. Ten minutes later, she called and happily said that she has a spot available and would furnish an extension cord if needed.
I showed up at the scheduled time and told the lot attendant that I was there for one of the reserved electrical spots. Again, the person there had no idea what I was referring to, so he asked and luckily, the same young lady that I spoke to was there. She jumped right out of the booth, directed us to the spot (reserved with a cone) and had an extension cord in her hand!
Car turned off, luggage out, we plugged the car in to the cord which was plugged into a weather covered GFI 120v 15 amp outlet on the outside of the office building. Shuttle came around and picked us up and we were off to the airport. Within 10 minutes I received a carwings 'stop charging' SMS. :( Apparently the GFI was tripped. I called back and and asked if she could reset the GFI, which she was happy to do, then I again connected to carwings and re-started charging. The car successfully charged to 80% per my standard schedule and I received confirmation the next day.
On Sunday, prior to boarding my return flight, I connected and initiated climate control which worked perfectly. Quick uneventful flight, shuttle back to the car where I discovered someone had thoughtfully placed plastic over my EVSE to provide added protection from the rain! They had also placed a safety cone around the LEAF :) And to top it all off, they charge the "internet rate" of $10.95/day, juice included!
I would definitely use this service again and am happy to know of businesses like this that are so focused on customer satisfaction!
Cheers,
Mark S.
"I always use your lot when I fly. It is easily accessible and away from the craziness at the airport. Your employees are always very friendly and helpful, just as you have been. I like seeing some of the some faces over time. It is an indication to me that you treat them fairly. I believe that if a business owner treats his employees badly, then he/she will treat me badly. Your shuttles are clean and the pick-up service at my car almost instantaneous. Thank you!"
Suellen J.
"Regardless of when I arrive or leave, I'm always greeted by the booth staff.
I switched from Thrifty about 5 years ago and am staying with SeaTac Park because of the quantity of parking spaces and especially how wide they are, keeping door ding damage to a minimum.
Thanks for providing a location close to the airport and one that makes me feel secure about leaving my vehicle for any length of time."
Allen
"I recommend SeaTac Park to all my friends and colleagues! The drivers are always incredibly helpful, professional and friendly. In addition, the service itself is always an on time shuttle and hassle-free. I use SeaTac Park nearly once a month and every time it is flawless. Thank you!"
"I primarily use SeaTacPark.com for the excellent customer service. As I am in the customer service business myself, I appreciate when a person or company understands what excellent service is and actually implements it. Personally, I would rather pay more for great service than get a great deal only to be treated poorly. Lucky for me, I get both with SeaTacPark.com!"
Lisa M.
"SeaTacPark was WAY easier to use than I expected. Because of the location, it is actually easier to get to and get out of than any other location I've used. The staff were extremely pleasant, helpful and really seemed to enjoy their jobs. I will never park anywhere else."
Heather A.
"It was a great experience. I have not done this before and now I won't go any place else!! Thank you for your great customer service and kindness."
Kari K.
"I have come to expect nothing but quick, courteous service from SeaTac Park, and you never fail to deliver.
I travel quite a bit, and even though it may cost an extra buck or two than some other parking facilities, STP's quality of service, efficiency of operations, and excellence of staff more than justify the moderately higher cost, and you certainly deliver much more than the higher-priced options.
For example, when the power was out due to a windstorm earlier this year, the staff went above and beyond to ensure airport pickups were still regular and suggested helpful alternate routes for leaving the area to avoid the traffic congestion - much appreciated after being on the road for a week and just wanting to get home!
I will happily continue to use and refer STP as the best SeaTac parking option, bar none."
Erik M.
"I think the I-5 Exit 151 is an extremely easy access to the airport area."
Elizabeth P.
"I just love parking here. I wouldn't go any where else. All of your employees are GREAT!!!"
K. Wright
"I feel great about leaving my car there."
Jordan C.
"I don't think I will ever use the airport shuttle service from my town or get rides to/from the airport again. This was a wonderful airport experience."
M. Maris
"Outstanding service!"
M. Teaclbut
"Wonderful!"
Tom Mariano
"All of your employees have been very helpful and go above and beyond the call of duty. I appreciate the fast service and secure parking lot. I don't worry anymore about my vehicle now that I park at SeatacPark.com."
Melinda T.
"Your service is exceptionally wonderful. I feel I'm leaving my car at a safe place and the staff is wonderfully friendly, efficient, and helpful. Thanks for the exceptional service!"
Hibba W.
"All of the drivers we have interacted with at SeaTacPark are excellent! We can't tell you how much we appreciate the fact that you pick up and drop off disabled people at the curb. It is such a big help."
Shannon L.
"Clean, friendly, efficient. I will be back. Thanks!"
Jay Johnson
"Drivers are very helpful with the luggage."
S. Raphel
"SeaTacPark was recommended to me by several of my colleagues and they were right - it is the best place to park for the airport."
"I have very very high expectations of SeaTacPark and you have never let me down. Your staff are unfailingly helpful and friendly and I have never had to wait more than five minutes or so for transport."
Ceri Walker
"I don't think I will ever use the airport shuttle service from my town or get rides to/from the airport again. This was a wonderful airport experience."
M. Maris
"Everyone is very personable and welcoming. We were very impressed as to how well organized everyone was during the holidays regarding tight parking. We expected it to take forever to get our car after the holiday but it was amazingly fast and again, very organized. Thank you."
Jenni J.
"Staff especially helpful: Hard to point out individuals. Drivers and cashiers are friendly and pleasant every time.
Employees make a point to greet drivers as they stop to get their ticket out of the machine upon entering the lot - nice touch! Most places don't even acknowledge your existence.
I frequently pick up my car after 11pm and frankly, most people you deal with by that time of night are obviously uninspired and sometimes rude. The employees at SeaTac Park are quite the opposite.
It's refreshing to be served by drivers and cashiers who have a smile on their faces and a great attitude after enduring a long day of business meetings, delays and air travel."
Mike P.
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